Alfredo Deambrosi

Lynn Gaertner-Johnston says that a common problem within corporations is failing to target information to the right audiences.  As a result, the sender can create hostility unintentionally.  My experience with reading group emails within my organization is that senders often do a very good job with channeling communication to the correct groups.  Click here to read Lynn’s blog post about common problems and to read my response that explains how BJU targets specific audiences.